Frequently Asked Questions

Website Pricing

Prices displayed are estimated Recommended Retail Price. As there are multiple variables in each piece of jewellery, actual price will depend on the finished gold and stone weight. 

Payment

Payment will not be required to place an order through our website. Invoices will be issued as per your usual account terms with us. 

Delivery

Due to the extended shipping time at present, lead time of manufacture for most products are 4 to 5 weeks. If you require the product earlier or later, just let us know and we will try to accommodate your request. We also have jewellery in stock that are ready to be shipped.

Diamond Quality

Diamond quality used are style specific. The clarity ranges from VS1 to I2 and colour range from F to I. We are able to change the diamond quality upon request to suit your customer and price point.

Ring Size

For special orders, we can make any ring size required.

Gemstones

Not all all gemstone jewellery combinations are quoted on this website. Please enquire if you require a specific gemstone price.

If you cannot find the style, size or gemstone you are looking for, we are happy to customise to suit your requirements.